Cancellation Policy

We understand that circumstances may arise that require you to reschedule or cancel your appointment. However, to ensure the efficient operation of our practice and to respect the time of our services, we have implemented the following cancellation policy:

1. Cancellation Notice: We kindly request that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

2. Cancellation Fee: For cancellations made within 24 hours of the scheduled appointment time, a cancellation fee of 50% of the consultation fee will be charged.

3. No-Show Policy: In the event of a no-show, where no notice is given, the full consultation fee will be charged.

4. How to Cancel: To cancel or reschedule your appointment, please contact us as soon as possible by sustainspeedd@gmail.com or via your appointment confirmation email to ensure we can accommodate your request and avoid any cancellation fees.

5. Exceptions: We understand that emergencies and unforeseen circumstances may arise. If you have a legitimate reason for not being able to provide the required notice, please contact us to discuss your situation.

6. Billing: Cancellation fees will be billed directly to the client and are payable within 3 days of the missed appointment.

By scheduling an appointment with us, you acknowledge and agree to abide by the terms of this cancellation policy. We appreciate your understanding and cooperation in helping us maintain a high standard of service for all our clients.

If you have any questions or concerns regarding this policy, please feel free to contact us.

Thank you for choosing Sustain Speed Nutrition for your nutritional needs.